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Welcome to My Bus Pass

Apply Online

Apply here for NEW or RENEWAL passes:

If you are a resident of the above Local Authority and are eligible, based on age or disability, then this online facility will enable you to apply for a free bus pass under the English National Concessionary Travel Scheme.

If you are already a pass holder and that pass has expired (not more than 2 years ago), or is soon to expire, then applying for a Renewal pass is also possible here.

Click Apply Online for further guidance and to follow the simple step-by-step process.

(Note if you are asked to contact the council during this application process, or you are contacting the council to renew because your pass expired more than 2 years ago, then please provide your full name, date of birth and present address, also including your old address if you have moved since issue of your current pass.)

Apply Online Here »

Log In

ONLY NEEDED IF/WHEN ASKED TO DO SO VIA AN EMAIL: Normally bus pass applications will be handled entirely via the above Apply Online facility and there will be no necessity to ever Log In to the system. However if a problem is detected when your application is being checked you will then receive an email detailing that problem (eg. unsuitable photo or invalid documentation submitted) and will be asked to Log In and upload an alternative photo or evidence of eligibility in order for your application to progress.

Log In Here »